The job you do in taking care of employees can go a long way in determining how happy they are, how much work they do and so on.
With that thought in mind, there likely is more you can be doing for those you have hired.
What Should You Be Doing for Your Workers?
In taking time to review what you should be doing for your workers, here are some areas of concentration:
1. Resources – Your employees won’t be able to do much if they do not have the proper resources at their disposal. That said take time to review the resources you have available to them. This means everything from computers to phones and more. If you work out of an office setting, how good is the technology within your office? Do you have employees out on the road meetings with clients, making deliveries and more? If so, it is important they have the needed technology to serve customers when out of the office too. By equipping workers with what they need to get the job done, you help them and your business be successful.
2. Rewards – Make sure you are rewarding employees for their hard work. As an example, do you have a sales staff? If the answer is yes, do they get commissions for their hard work? In the event they do, make sure you do the proper tracking. That is so the right employees get the right commissions. You can do this more easily with the right commission tracker tool. Such a tool allows you to properly dispense commissions. If sales people fail to get the commissions, it can weigh on their work and how much effort they are willing to put in. Also look at rewards such as furthering one’s education while employed with you. Providing some financial support is good for the worker. It also helps you get and keep more qualified folks.
3. Growth – Do you have growth plans in place for employees to move up the corporate ladder? No matter the size of your business, it is wise to have such options in place. Employees tend to be more motivated when there is the opportunity for growth. If an employee feels they are in a dead-end job, it can impact their efforts on the job. When this occurs, it will also have an impact on customer service more times than not.
4. Thanks – Finally, how often do you say thanks to your employees? Sure, you give them a salary and for some health insurance and more. That said a good old-fashioned thank you for a job well done never hurts. One of the best ways to improve office morale is to say a simple thank you. That is to a worker when he or she has done something for you and the company.